Summary In case a service is not required, you can skip it. When you skip a service, the next one will be scheduled according to its frequency. You must submit all schedule change requests 48 hours before the scheduled event. To skip a service, you can do this by logging in through the app or my.lawnstarter.com.
- From the main app page, select Support.
- Click Skip.
- The next page will show the current schedule of the service and the next scheduled mow. Hit the submit request button to confirm the request and it's done.
- A service cannot be skipped the same day it is scheduled. If a service needs to be skipped the same day, contact your provider immediately through the Message my Crew section on the app or website.
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