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How-to: Change My Mowing Frequency

  • Updated

Intro

Lawn Mowing Frequency refers to how often you will have your lawn mowed. LawnStarter offers three different frequencies: Weekly is service every seven days, Bi-Weekly is every 14 days, and Monthly is every 28 days. Monthly is only offered in the fall and winter months.

 


Table of Contents

 

Before You Begin

  • Install the LawnStarter app.
  • Log in to your account thru your LawnStarter app.

 

Instructions

  • Log in to your LawnStarter account.
  • Select Support found at the bottom right of the dashboard.
  • Select Change mowing frequency.
  • Fill out the details of your request to change frequency.
    • Select the property to reschedule if you have multiple properties.
    • What frequency would you prefer?

      • Lawn Mowing Frequency
        Weekly Service every 7 days
        Bi-Weekly Service every 14 days
        Monthly Service every 28 days
      • Since Monthly is considered every 28 days it is possible to get two mows in the same month. Each mow will not be sooner than 28 days between each mow when under a Monthly frequency.
      • The Monthly Lawn Mowing frequency is available starting in the fall and lasts through the winter months. The exact time frame varies depending on the region, spring starts earlier in the southern part of the U.S.
        • The Monthly frequency option is not available during the Spring and Summer months.
        • Once Spring arrives the Monthly option will disappear from the app.
        • Your frequency will automatically return to the one previously selected. You will receive an email from us to alert you before the change happens.
    • When should we make this change?
      • The upcoming service date will be shown.
      • Your new frequency will start after your upcoming service is completed.
    • The price and next scheduled service will be shown.
  • Select Submit Request.
  • Your dashboard will reflect the changes.

 

Visual Walkthrough

 

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Select Support

 

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Select Change Mowing Frequency

 

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Fill in the details and select Update Schedule

 

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The dashboard will reflect the changes made

 

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FAQs

Where can I see my current Mowing Frequency?

  • You can find your current Lawn Mowing Frequency in your LawnStarter app dashboard, under My Scheduled Services.

What will happen if I change to Monthly Frequency and it's already spring?

  • If you selected Monthly Frequency during the fall and winter months, it will automatically return to your previous Frequency, either Weekly or Bi-weekly, in the spring.

    You will receive an email that will alert you to the coming change before it takes effect.

 

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