Intro
If you're searching for additional information or clarification about your Pro's Recommended Services, we've compiled a list of common questions that can provide you with the assistance you need.
Q&A
What services can be recommended?
The services that can be recommended are Leaf Cleanup, Tree Care, Landscaping, Bush Trimming, Edging, Mulching, and other services that the Pro offers.
Is Recommended Service the same as Required Service?
Will rejecting a Recommended Service affect my Lawn Mowing subscription?
Turning down the Recommended Service will not affect your ongoing subscription. This service is simply a suggestion from your Pro.
Can a Pro perform a Recommended Service without my approval?
Pros cannot perform the recommended service until you have approved the quote.
- Approval of the quote should be done through your LawnStarter app or through the web.
- Verbal approval or agreement will not be considered.
Who should I talk to if I have questions about my Recommended Service?
You can reach out to your Pro through Message My Crew if you have questions about the service that they recommended.
How will I know if my Pro recommended a service?
You will be notified via email if your Pro recommended a service. Below is a sample of the email you will receive.
What should I do if I want a different service than what the Pro recommended?
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