Intro
If you have queries related to the process of disputing a Lawn Mowing service, these commonly asked questions can provide the answers you need.
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Q&A
How soon can I dispute a Lawn Mowing service?
All disputes must be reported within five days from when the service was marked complete.
- You have five days from when the mow was marked complete to report the issue on your Lawn Mowing service, after five days the normal growth rate makes it difficult to determine if any work was completed.
What are the common Dispute reasons?
The common reasons for disputing a Lawn Mowing Service are:
- Bad Job
- Partial completion
- If your Pro only mowed a part of your property, this may be due to a locked gate. Our pros work very busy routes and count on your entire property being accessible when they arrive.
- Nobody showed
- Property damage
- Scheduling issues
- Gate left open
What are my other options aside from Dispute if I am not satisfied with my service?
If you are not happy with the service, you can also do the following
- Message your Pro and let them know what they should be more attentive to next time around.
- Change your Provider if you and your current pro just are not working out. We will match you with another crew that may be a better fit for you and your preferences.
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We would recommend, however, that your current Pro fix the problem first before you change to a new Pro.
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What if my Pro is not responding to my messages?
Reach out to Support if your Pro is not responsive to your requests.
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