What are LawnStarter's mowing frequencies?

Summary Your Frequency is how often your crew comes to service the property. LawnStarter offers three different frequencies.  They are weekly which is service every seven days, bi-weekly is every 14 days, and monthly is every 28 days, monthly is only offered in the fall and winter months. You can see your current frequency by logging into the app or website at my.LawnStarter.com.

What is it

• We currently offer three frequencies.
  • Weekly frequency your mow occurs every seven days.
  • Bi-Weekly service occurs every 14 days or two weeks. 
  • Monthly Frequency is every 28 days or four weeks. Since monthly is considered every 28 days it is possible to get 2 mows in the same month. Each mow will not be sooner than 28 days between each mow when under a monthly frequency. 
    • Monthly frequency is only available during the fall and winter months. It is only visible when it is being offered.

How to

1. To change your mow frequency in the app first select the Support tab at the bottom of your screen. 
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2. Next under Modify Mowing Service select Change Mowing Frequency.
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3. Finally select the frequency you would like from the choices offered and press SUBMIT REQUEST. The change will go into effect after your next scheduled service. 
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4. To see the changes select the My Services button at the bottom of your screen which will bring you back to the first screen when you signed in. Your changes will be reflected next to Lawn Mowing under My Schedule Services.
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FAQ

• If you selected monthly frequency during the fall and winter months it will automatically return to your previous frequency, either weekly or biweekly, in the spring. You will receive an email that will alert you to the coming change before it takes effect. 
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