How do I tip my crew?

Summary Customers can tip a crew or provider every time a LawnStarter service is completed. If the customer rates a crew 4 or 5 stars, the option to add a tip will be available. After rating the pro, select which percentage/amount to tip or enter a custom amount.  If the service is already rated and a tip was not added, or it has been more than 5 days after the service, the option to add a tip will no longer be available.

How to

1. In the app, once you are logged in a pop-up box will appear for 5 days after any service has been completed.
   • The pop-up will show up each time you open the app, for up to 5 days, or until you have rated the service. 
     • After rating the service the pop-up box will no longer appear until another service has been marked complete. 
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2. Rate the pro 4 or 5 stars, anything less than 4 stars will not have the option to tip, please see How do I Rate My Crew? for more information.
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3. Feedback about the service or pro can be written in the box below.
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4. You have two options for tipping. First, you can choose from 3 pre-set amounts or percentages.
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5. The second option, you can enter a custom amount for the tip.
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6. Click the SUBMIT RATING button.
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FAQs

• How do I Rate My Crew?
• I'm Not Happy With My Crew's Work
• I have an issue with my lawn mowing service