What You Need to Know
- LawnStarter | Support FAQs
- How do I accept a long grass fee for over 12 inches?
- How do I request a quote for lawn treatment?
- How do I request a leaf removal service?
- What determines the price of Long Grass Fees?
- How-to: Check my Balance?
Getting Started
- LawnStarter | Recommended Services FAQs
- How-to: Review my Pro's Recommended Service
- How do I reject a long grass report over 12 inches?
- How do I check the version of the LawnStarter app?
- Does LawnStarter offer Bush Trimming?
- How do I know if I have the latest version of the LawnStarter app?
Managing Your Account
- LawnStarter | Password Reset FAQs
- LawnStarter | Pause & Cancel FAQs
- How-to: Reactivate my LawnStarter Service early from Pause
- Does LawnStarter send a billing statement?
- What happens when I receive a payment failure?
- How-to: Update my Billing Information
Our Lawn Care Crews
Scheduling Questions
- LawnStarter | Message My Crew FAQs
- How-to: Change My Mowing Frequency
- When is my next lawn mowing service?
- Can I do a one time reschedule in my account?
- What time will the crew arrive?
- How-to: Skip my Next Mow
Problems With Your Service
- LawnStarter | Lawn Mowing Dispute FAQs
- What happens if my additional service request is declined?
- What is considered when I dispute a Long Grass Report?
- How do I dispute a Long Grass Report?
- What to do if my service was marked complete incorrectly?
- How-to: Dispute my Lawn Mowing Service