What You Need to Know
- How do I accept a long grass fee for over 12 inches?
- Coming Soon - How do I request a quote for lawn treatment?
- How do I request a leaf removal service?
- What determines the price of Long Grass Fees?
- How do I check my balance?
- What is a Long Grass Report?
Getting Started
- How do I review a recommended service by my pro?
- How do I reject a long grass report over 12 inches?
- Does LawnStarter offer Bush Trimming?
- How do I know if I have the latest version of the LawnStarter app?
- What is LawnStarter's Trust & Safety Fee?
- How do I create an account?
Managing Your Account
- How do I reactivate my LawnStarter service early from a Pause?
- Does LawnStarter send a billing statement?
- How can I cancel my services?
- What happens when I receive a payment failure?
- How do I update my billing information?
- How do I pause my service using the LawnStarter app?
Our Lawn Care Crews
Scheduling Questions
- When is my next lawn mowing service?
- Can I do a one time reschedule in my account?
- What time will the crew arrive?
- How do I skip my next mow?
- How do I change my mowing frequency?
- How do I talk to my crew?