Intro

In this article, you will find instructions on updating personal information, updating property details, adding a new property, and enabling notifications for your account. 

Before You Begin

• Make sure you have access to the app or website.

Updating Personal Information

• Sign in to the app.
• Select the Profile tab at the bottom right-hand side of the screen.
• Under Account select Personal Information.
• Update your name, email, or phone number from here.
  • If changing your email please note this will change your login user name.
• Select Save.

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Updating Property Details

• Sign in to the app.
• Select the Profile tab at the bottom right-hand side of the screen.
• Under the Property section select Property Information.
  • Here you can give your Pro any special instructions for your property, access issues, and the area to be serviced.

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Adding a New Property 

Note If you do not need service at the old address you will have to cancel the services for that property.

• Sign in to the app.
• Select the Service tab at the bottom of the screen. 
• Beneath My Services click the drop-down arrow next to your current address. 
• Select + Add a new property address.
• Start typing your new address in the Address field. It should start auto-populating addresses. Select the address you are trying to add when it appears.
  • If for some reason the address you want to add doesn't automatically appear manually enter your new complete address in the available fields. 
• A confirmation screen will appear when you have successfully added the new address. 
• Now you need to add the services you want to the new address. Select Book Service.
• You will be directed to the Browse tab. Select Order Now on the Lawn Mowing box. 
  • Lawn Mowing service is required for each property.

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Enable Push Notifications

• Log in to the app.
• Select the Profile tab.
• In the top right corner select the Settings icon. 
• Select Notifications.
• On the Notifications page, you can enable push notifications for Upcoming Service Reminders, Completed Service Notifications, and Pro Messages by sliding Push Notifications in the on position. 

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Save Access Code via the Web

• Log in to your LawnStarter web account.
• Select Profile located in the top menu of your dashboard.
• In the Account section, select Property information from the menu on the left side of your screen.
• Select Yes beside the question Does your yard have a gate?
• Select Yes, with a gate code under Do you lock your gate?
• Enter your access code under What is the access code?
• You can also update other details of your property but this is optional.
• Scroll down and select Save & Continue.

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Save Access Code via the App

• Go to Profile on the bottom right of the LawnStarter dashboard menu.
• Next, select Property Information.
• Choose Yes when asked Do you have a gate?
• Choose the option Yes, with access code, when asked Do you lock your gate?
• Type your access code in the box.
• After that, choose your gate size.
• If you live in a gated community, scroll down to Is access to your neighborhood restricted (e.g. gates)? and select Yes to type in your neighborhood access code.
• You may add instructions for your Pro on how to access your community, but it is optional.
• Select Next.
• You can update the details of your property in the More Details screen but this is optional.
• Select Save & Finish.

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